Timberworks Toys guarantees your satisfaction. We will replace or refund your money less shipping cost if the toy is returned in resalable condition within 30 days of the purchase After the 30 days we will replace any defective parts.
In the event that a component of Timberworks Toys needs repair please send it back to us with a note that includes your address, phone number, and a description of the damage that needs repair. We will do our best to make repairs or replace it if necessary.